Caretakers deal with computer and building related responsibilities, such as fob programming, moves, and acts as the trades point of contact. This is a live out position and does not offer accommodation, however, you can become a friendly face that all building residents get to know.

Why Five Star is the Right Choice for Your Building

By selecting Five Star, residents and strata managers gain access to an elevated standard of service that prioritizes professionalism, efficiency, and peace of mind. Here’s what sets us apart:

Accountability Through Technology

We use app-based on-site tracking devices to monitor staff activities, ensuring consistency, accountability, and efficiency in every task. This transparency provides peace of mind for strata managers and residents alike.

Dedicated Oversight for Quality Assurance

Each building is supported by a structured team, including Supervisors and Area Managers who oversee operations and conduct regular quality checks. This attention to detail ensures that all aspects of your property are expertly managed.

Reliable Backup Staffing

With cross-trained backup staff ready to step in within 24 hours, we ensure that service continuity is never compromised. Residents can always count on seamless maintenance and cleaning services.

Efficient Systems and Cost-Effective Solutions

We operate with proven systems, standard operating procedures (SOPs), and a highly trained team. This ensures efficient operations that save time and costs while delivering consistent, high-quality results.

24/7 Emergency Support Services

Emergencies don’t follow a schedule, and neither do we. Our team is equipped with adaptive training modules tailored to your building’s specific needs, ensuring we can handle unforeseen situations with confidence and professionalism. 

Streamlined Inventory Management

Our inventory tracking system ensures supplies are efficiently managed and controlled, preventing shortages and unnecessary expenses while maintaining smooth operations.